Frequently asked questions
Workshop cancellation details
Our floristry workshop cancellation policy is as follows:
Cancellations made + 7 days before the workshop date - Full refund or transfer onto a new workshop date.
Cancellation 2 - 6 days before the workshop date. 50% refund or 50% value of workshop transferred onto new workshop date.
Cancellation made less than 2 days before the workshop date. No refund or transfer available.
If you have booked a private workshop the full balance is due 7 days before the workshop takes place. If any guests cancel after this point no refund for cancelled places is available.
How to get to find us
Our shop in Jesmond is located at 20 Brentwood Avenue, NE2 3DH. We are just 5 minutes walk from West Jesmond metro station and there is free parking along the street, and paid parking further along near to the metro.
Any Questions?
If you have any questions before you book please give us a call or send us an email on workshops@theflowerfolk.com and we will be in touch as soon as possible. If a workshop is sold out online we can add you to our reserve list in case of any cancellations.